Book Hertz car rentals in Boston

Reviews for Hertz in Boston

Recent reviews

Traveler rating

Wonderful

38

Very good

22

Good

5

Okay

15

Fair

3

Mediocre

0

Poor

64

4.0

I booked my car for 48 hours, but when I tried to drop it off after 47 hours, I learned the drop off location had closed 30 minutes earlier. Because the location was closed at the expiration time of my reservation, they charged me an extra day It would have been nice, when I picked up the car, if they had pointed out that the return location was going to be closed at 5pm on Saturday, as I could have easily been there by the 4pm closing time.Reviewed Apr 15 2024

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6.0

Pick up was painful! Waited over 45 minutes to get to the agent. She was nice enough but then gave me a car that was too big and I took it because I just wanted to get out of there… as I was about to drive out I wanted a smaller car so I had to go back inside (and wait) for the car I originally wantedReviewed Apr 12 2024

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4.0

It took 3 hours to pick up the rental. There were no cars available… very disappointed in the experience.Reviewed Apr 10 2024

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2.0

I had to go to the counter to pick up the car. The women behind the counter talked me into the full option. I wasn’t paying attention as we were ready to get going but on top of the prepaid rental they added the fuel plus $100 in fees. Then at drop off there was no one around and the line at the counter to speak to an agent was too long as we need to catch our flight.Reviewed Mar 31 2024

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4.0

Car was dirty from the outside. Service was poor...the agency sent incorrect invoice indicating and charging for 7 gallons of fuel when car was returned with full tank. Either agency is incompetent or too lazy to check vehicle fuel gauge.Reviewed Mar 30 2024

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4.0

We made a small mistake on the app when requesting the rental. We put pick up and drop off as the same location. In order to change the rental we paid $160 MORE for the rental. We didn’t have a choice as we were in an emergency situation and not many places with cars left.Reviewed Mar 6 2024

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2.0

Couldn’t get the carReviewed Jan 6 2024

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8.0

Very goodReviewed Dec 21 2023

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2.0

The booking you gave me was not in the airport and the pickup time approved and suggested by your booking service was when the Hertz location was closed so I was unable to pick up the reserved vehicle. The entire reason for booking in advance is to ensure I can trust I have a vehicle when I arrive. All of that was lost completely. I lack words to express my disappointmentReviewed Nov 22 2023

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2.0

Hertz charged me an additional $9.87 on top of what Kayak said would be my "Rental car total" for both reservations (conf # K6630810193 and K6571318780). What is this?? RobertReviewed Nov 17 2023

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2.0

long wait to PU car, did not have car reserved, forced me to take EV which was unsuitable for the rural areas I was going to, did not have promised shuttle to the airportReviewed Oct 17 2023

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10.0

The employees at this location were amazing!!! There was a shortage of cars, no fault of their own, but they worked so hard to get us on the road and while we were waiting they were amazing!! Such a kind group!Reviewed Oct 13 2023

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• Do Hertz car rentals in Boston offer accessible services?

  For Hertz customers in Boston who have limited mobility, the company provides accessible services and devices in compliance with the ADA regulations. For renters in Boston, Hertz provides the Easy Access Bus equipped with an electric ramp, spacious isles, luggage racks that are waist-high, and two wheelchair spots to take them to their rentals. They can also request their rentals be added right-hand controls and steering wheel spinner knobs at no extra cost, to make driving easy in Houston.  If a renter has any kind of limitation, Hertz car rentals in Boston allow them an additional driver at no cost.

• What is the best rental location for picking up Hertz car rentals in Boston?

  The rental location at Boston Logan Airport is one of the popular locations because it is a very busy airport. Renters who book Hertz car rentals in Boston from the rental location at the airport can access the counter at any time because it’s open all day and all night. In addition, the Boston Logan Airport is accessible to travelers with limitations. BOS provides accessible elevators with braille buttons, access ramps in the terminals, and provide airline wheelchair services that can have you taken to the Rental Car Center upon request.

• Do Hertz car rentals in Boston offer add-on amenities for their rentals?

  If you’re traveling with kids in Boston, you can rent child-safety seats at an affordable rate depending on the age and weight of your child. Rent a booster seat equipped with shoulder and lap belts for kids weighing between 40-80 pounds. Rent infant child seats for kids weighing 20 pounds or less and install them rear-facing. Rent convertible child seats for kids weighing between 20-40 pounds.

• How much does it cost to rent a car from Hertz in Boston?

  On average a rental car from Hertz in Boston costs $66 per day.

• What is the most popular rental car from Hertz in Boston?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Hertz in Boston.

• How many car rental locations does Hertz have in Boston?

  Hertz has 6 rental locations in Boston. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes